3 Best UX research tools

Featured UX research tools

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  Maze

  User research platform

  Maze is a user research platform that lets teams run prototype tests, surveys and usability studies, recruit the right participants, gather both quantitative and qualitative feedback, and generate visual reports to inform product decisions.

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  Dovetail

  Customer insights hub

  Dovetail centralizes and analyzes qualitative customer feedback such as interviews, surveys and support tickets, automates transcription, tagging and AI-driven thematic analysis, and generates shareable insights for product and business decisions.

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  Ballpark

  User research and surveys

  Ballpark is a product research platform that lets teams design and run surveys and usability tests on websites, prototypes and marketing copy, capture participant responses via text, audio, video and screen recordings and analyze feedback in real time to inform product decisions.

Selection criteria and key features

• Research methods:
  Does it support methods like interviews, surveys, and usability tests?
• Participant management:
  Can it efficiently recruit, schedule, and manage study participants?
• Data analysis:
  Does it provide robust qualitative and quantitative analysis features when required?
• Insight visualization:
  Does it present research findings using clear visual formats?
• Collaboration features:
  Does it let teams share findings and collaborate on insights?
• Integration capabilities:
  Does it integrate with design, prototyping, and project management tools?
• Reporting tools:
  Are the reporting features comprehensive and customizable?
• Ease of use:
  Is the tool intuitive and user-friendly for both experienced researchers and beginners alike?
• Security and compliance:
  Does it meet privacy standards and secure sensitive data?

All UX research tools